With more than 50 years of experience as a leading medical record data company, ReleasePoint has built its reputation on delivering fast, cost-effective, high-quality APS medical records, electronic health record (EHR) data, and insightful AI medical record summaries. Our data solutions are designed to fit seamlessly into your workflows—whether you’re modernizing legacy processes or scaling digital transformation.
ReleasePoint has successfully supported integrations across a variety of platforms. Whether you need direct API connections, custom onboarding, or hybrid delivery, our team is committed to accelerating digital workflows through collaborative implementation and continuous optimization.
We know that underwriting, claims, legal, and case management teams can’t afford delays. That’s why we provide flexible integration options backed by full technical support, so you can access the data you need—when and how you need it.
Integration Options with ReleasePoint
1. Standards-Based APIs
Our secure, RESTful APIs are designed for smooth integration with underwriting workbenches, decision engines, and claims platforms. Endpoints cover:
- Submitting record requests
- Checking status updates
- Retrieving records and summaries
- Receiving structured outputs
2. Custom Integration Support
Not every workflow is the same. When custom solutions are preferred, ReleasePoint works directly with client IT teams and third-party vendors (such as Appian) to plan, scope, and test integrations. The result is a solution that aligns precisely with your systems and platform capabilities.
3. Data Delivery Flexibility
ReleasePoint delivers medical records and insights in the formats and through the methods that best align with our clients’ workflows:
- Structured data: JSON and XML outputs designed for underwriting platforms, claims systems, and decision engines
- Documents: PDF and TIFF formats for source medical records and summaries
- Delivery methods: API-based data retrieval pull, FTP, or secure client portal
This flexibility ensures teams can access medical data in the way that works best for their systems without reconfiguring internal processes or adding operational complexity.
4. Security & Compliance
ReleasePoint operates on a SOC 2 Type 2 certified, HIPAA-compliant infrastructure, ensuring sensitive health data is protected at every stage of the integration lifecycle.
We implement strict role-based access controls (RBAC) so users can only access the data necessary for their job functions. Access is provisioned using least-privilege principles, managed through centralized identity and access management systems, and reviewed regularly. To further prevent unauthorized access, we employ multi-factor authentication, audit logging, network segmentation, encryption in transit and at rest, and continuous monitoring for anomalous activity.
This layered approach ensures that your medical record data is handled with the highest levels of security and compliance.
5. Ongoing Support & Maintenance
Our role doesn’t stop once the integration is live. ReleasePoint provides ongoing monitoring, troubleshooting, and version management to ensure long-term stability and performance.
Supported Data & Report Formats
To make integrations smooth, ReleasePoint supports a wide range of formats:
Source Documents: PDF (standard), TIFF (legacy support)
Structured Data: JSON, XML for EHR and APS data
Reports:
- RP Insights AI Summary Reports: PDF or embedded JSON/XML alongside source files
- MIDAS Structured Reports: JSON, XML, or PDF depending on use case
- Custom CSV Reports: For audit, status tracking, or batch processing
Depending on what works best for your team, delivery can be configured through our secure client portal, FTP, or API-based pull.
Ready to Integrate?
Integrating with ReleasePoint means more than just accessing APS medical records, EHR data and AI summaries. You are gaining a partner who is committed to speed, accuracy, compliance, and client success. Let us help you streamline your workflows, cut costs, and empower your teams with the data they need.
Talk to sales: sales@releasepoint.com
Frequently Asked Questions About Integrating with ReleasePoint
How long does integration take?
Every client is different. For most ReleasePoint integrations, we launch quickly with portal access so clients can access medical records and AI summaries immediately. For API or custom integrations, the work client-side is generally completed within a few weeks. Our team works closely with your IT staff and vendors to plan, scope, and test efficiently so you can start realizing value quickly.
What systems do you support?
ReleasePoint has successfully integrated with a wide range of underwriting platforms, rules engines, and claims systems, including leading vendors like Appian. Our flexible APIs and custom onboarding support ensure compatibility with both modern and legacy systems.
How are records delivered?
Records and reports can be delivered via an API pull, secure client portal, or FTP. We’ll configure the delivery method to align with your internal workflows and system capabilities.
Is the integration secure?
Yes. ReleasePoint’s infrastructure is SOC 2 Type 2 certified and fully HIPAA compliant, ensuring data privacy and security at every stage of the integration lifecycle.
What ongoing support do you provide?
Our commitment doesn’t end after go-live. We provide monitoring, troubleshooting, and version management to maintain long-term stability and keep your workflows optimized.