Based on ReleasePoint’s retrieval experience, approximately 30% of medical record requests are fulfilled through third-party Release of Information (ROI) vendors rather than directly by healthcare providers. Many retrieval workflows still rely on manual processes when requests are routed through ROI vendors. ReleasePoint has invested in direct integrations designed to streamline those interactions
That distinction changes everything about retrieval speed, coverage, and operational efficiency for the teams that depend on complete medical evidence to make critical decisions.
Why ROI Vendors Are Central to Modern Retrieval
ROI companies sit at the center of modern medical record exchange. Organizations like Datavant, MRO, HealthMark Group, and Sharecare manage medical record release workflows for thousands of providers nationwide.
When retrieval companies lack direct connectivity with these organizations, requests move through fragmented or manual workflows. The result is additional handoffs, delayed processing, limited visibility, longer turnaround times, and increased follow-up activity.
Direct integrations change that process entirely. Rather than treating ROI vendors as external obstacles, ReleasePoint communicates directly with these networks, streamlining fulfillment and reducing friction at every step.
“The two largest third-party ROI companies have told us we are their largest requester of records. That volume encourages them to work closely with us and create streamlined connections. As a result, we can often work directly with participating ROI vendors rather than routing requests through additional manual processes, creating opportunities for a faster and more efficient retrieval experience,” says Andrew Simpson, AVP and Senior Account Executive, ReleasePoint.
ReleasePoint’s ROI Integration Network
ReleasePoint has invested in direct integrations with many of the industry’s leading ROI vendors as part of its commitment to building a more connected retrieval ecosystem.
These integrations help streamline medical record retrieval by reducing manual handoffs, improving workflow efficiency, and providing greater visibility into request fulfillment across participating ROI networks. As ReleasePoint continues to expand its connectivity, clients benefit from a retrieval strategy designed to support both today’s workflows and tomorrow’s digital health landscape.
“Partnerships are key when you’re talking about data connectivity and integration,” says Derrick Halvey, CEO of ReleasePoint. “These ROI integrations are a direct investment in our clients’ ability to move faster and make informed decisions with confidence.”
Benefits of Direct ROI Integrations
The performance impact is concrete. Direct ROI integrations help:
- Reduce turnaround times by eliminating manual handoffs
- Expand provider access across thousands of facilities nationwide
- Improve request routing efficiency with automated workflows
- Increase visibility into fulfillment status in real time
- Reduce follow-up activity and administrative overhead
When requests move through fragmented vendor ecosystems, organizations experience disconnected tracking, duplicate workflows, and inconsistent status visibility. Direct integrations eliminate that fragmentation.
Part of a Larger Connected Ecosystem
ROI integrations are one piece of a broader strategy. ReleasePoint combines this connectivity with nationwide APS retrieval, EHR retrieval workflows, real-time visibility through RPNet, AI-powered summaries through RP Insights, and structured medical data outputs.
The recent partnership with MIB Group extends this ecosystem further, broadening access to health information exchange (HIE) networks and expanding the pool of available electronic health records. Together, these integrations reflect how retrieval operations are evolving: more provider systems, more release channels, more digital records, and a growing need to orchestrate them all from one place.
Built for the Workflows That Matter Most
Despite rapid growth in EHR adoption, traditional APS record retrieval remains essential. Provider participation varies. Digital data can be incomplete. Medical evidence is often fragmented across systems.
ReleasePoint’s strategy is not built around replacing legacy retrieval overnight. It is built around integrating all available retrieval pathways into a single intelligent operational framework, so clients do not have to choose between speed and completeness.
As Derrick Halvey put it: “ReleasePoint is the bridge between eras in medical information data retrieval. The old legacy processes are still alive and well, while technology-driven solutions are slowly emerging. Executing at a high level on both ends of the spectrum is critical.”
ReleasePoint is not just a retrieval company. It is a connected medical data ecosystem, built to give underwriters, claims teams, and legal professionals everything they need in one place. To learn more about how ReleasePoint’s ROI integrations can reduce turnaround times and improve data completeness for your team, reach out at sales@releasepoint.com.