When it comes to managing sensitive medical information, security isn’t just a feature—it’s a foundation. At ReleasePoint, we understand that our clients in life insurance, disability, legal, and research depend on us to deliver medical record data securely, efficiently, and with complete transparency.
Rather than relying on fragmented systems, we manage the retrieval process end-to-end. This gives us direct control over speed, accuracy, and compliance — ensuring that the right data is delivered securely, every time.
SOC 2 Compliance: Not Just a Box to Check
ReleasePoint has successfully completed its 2025 SOC 2 Type 2 audit, continuing our multi-year track record of maintaining the highest standards of security and operational excellence. This achievement builds on several consecutive years of SOC 2 compliance, underscoring our long-standing commitment to protecting client data.
SOC 2, developed by the American Institute of Certified Public Accountants (AICPA), is not a one-time certification but a rigorous, independent examination of a company’s controls related to security, availability, processing integrity, confidentiality, and privacy. These audits provide assurance that we have the right systems, policies, and procedures in place—and that we follow them.
Our audit was conducted by A-LIGN, a respected third-party assessment organization. Their thorough review validated our internal controls and data handling processes, confirming that our systems are built to meet the highest standards for risk management and security.
Why SOC 2 Matters to Clients
SOC 2 attestation provides our clients and partners with clear, third-party-verified insight into our data protection practices. It’s a critical tool for evaluating vendor trustworthiness—especially when dealing with sensitive medical data. With this attestation, ReleasePoint clients can feel confident knowing that:
- Our systems are continually monitored and evaluated for security.
- We maintain clear policies for data access, availability, and incident response.
- We’ve met the trust criteria that align with your organization’s compliance and auditing needs.
HIPAA Compliance and a Culture of Accountability
Beyond SOC 2, ReleasePoint is also fully HIPAA compliant, aligning with requirements under the Health Insurance Portability and Accountability Act. We maintain a security-first culture, ensuring that every employee understands their role in protecting patient data.
We follow strict protocols around the access, use, and sharing of protected health information (PHI), giving our clients full confidence in our ability to handle even the most sensitive medical data. Unlike vendors that rely on third-party sources, we own every part of our product stack. Sensitive data stays within the secure boundaries of the ReleasePoint ecosystem—never handed off, never outsourced.
A Trusted Medical Data Provider for Leaders Across Industries
With over 50 years of experience in medical records retrieval, ReleasePoint is a proven partner to many of the country’s largest organizations in life insurance, disability claims, legal casework, and medical research.
As we continue to expand our services and capabilities, security will remain at the center of everything we do. Whether you’re a legal professional requesting records for litigation or an insurer evaluating health data for underwriting, you can count on us to deliver information that is fast, accurate, and protected.